These Terms of Use (“Terms”) govern the use of AllZ Wallet™ Merchant, a mobile payment processing application provided by PayAllZ Sdn Bhd to AllZ Wallet™ members.

AllZ Wallet™ Merchant is used by AllZ Wallet™ members to accept payments and process transactions using their mobile devices/ smartphones to scan unique and event generated Quick Recognition (QR) codes from customers in a secure manner to authorise payment for goods and services sold/ provided by AllZ Wallet™ members.

You can install AllZ Wallet™ Merchant on any mobile phone, tablet or other device that meets our technological and operational requirement for AllZ Wallet™ Merchant. The words “you” and “your” mean AllZ Wallet™ member and the words “we”, “us” and “our” means PayAllZ.

1. Applicable Fees

We do not charge you any fees for installing and using AllZ Wallet™ Merchant. However, there may be other applicable fees or other charges associated with your mobile carrier or mobile Internet access. Third parties like your mobile carriers or Internet data service providers may charge you service fees in connection with your use of your mobile device.

2. PayAllZ is not Responsible for the Use or Function of ALLZ WALLET™ Merchant on your mobile device.

Each AllZ Wallet™ member accepting payment and each consumer making payment by accessing AllZ Merchant Network is solely responsible for their respective use and function. PayAllZ is only responsible for the functionality, performance and compatibility of AllZ Wallet™ Merchant, a mobile application, on approved devices. You should contact AllZ Wallet™ Merchant’s customer service if you have further questions concerning the use of AllZ Wallet™ Merchant or for problems with AllZ Wallet™ Merchant. We are not responsible for any failure of AllZ Wallet™ Merchant or your inability to use a Wallet for any transaction. We are also not responsible for any loss, injury or inconvenience that you might suffer as a result of consumers refusing to accept AllZ Wallet™ Merchant to process payment.

3. Your Responsibilities to Keep Your AllZ Wallet™ Wallet Account Secure and Notify Us of Errors or Fraud.

You agree to protect and keep confidential your username, passwords and all other information required for you to process and accept payments with your mobile AllZ Wallet™ Merchant application. If you share your credentials with others, they may be able to access your AllZ Wallet™ account and make unauthorised transfers or obtain your AllZ Wallet™ Merchant personal information. Your AllZ Wallet™ Network Account Agreement requires you to contact us promptly if you believe there are errors or if you suspect any acts of fraud. We will attempt to resolve any potential error or fraudulent purchase in accordance with the account agreement. We will not be liable for any losses you incur except as specifically described in the account agreement or as otherwise provided by law.

4. Security of mobile AllZ Wallet™ Merchant application.

In addition to your efforts to keep your credentials secure, we take reasonable steps to help ensure information that we may send to others about your use of AllZ Wallet™ Merchant™ when accepting payments is sent in a secure manner. However, your mobile carrier and/ or mobile Internet service provider is responsible for the security of transactional information being transmitted between your mobile device and AllZ Merchant Network. We are not responsible if there is a security breach affecting any information stored in your mobile device or sent from mobile devices.

5. We Can Block, Suspend, or Cancel Your Use of AllZ Wallet™ Merchant.

We can block you from adding eligible payment/ transactions to your AllZ Wallet™ Merchant account, suspend your ability to use your AllZ Wallet™ Merchant account to accept payments using digital or mobile wallets, or cancel entirely your ability to continue to use your AllZ Wallet™ Merchant account to access AllZ Merchant Network. We may take these actions at any time and for any reason, such as if we suspect fraudulent activities with your account, if you have suspicious transactions or if applicable laws change.

6. Our Commitment to Your Privacy.

We are committed to preserving your privacy and will not share your information in a manner that is inconsistent with our Privacy Notice.

7. Use of Your Information.

You agree that we may exchange information about your with affiliated mobile payment partners if the need arises to facilitate accepting payment from consumers or others when you use AllZ Wallet™ Merchant. We may also share and make information available to you about your use of AllZ Wallet™ Merchant or your history of transactions using AllZ Wallet™ Merchant or to assist and help affiliated partners improve the overall experience of using AllZ Wallet™ Merchant™. By installing AllZ Wallet™ Merchant, you agree your information can be used and shared.

8. You Agree to Allow Us to Contact You Electronically.

You agree to receive electronic communications from us, including emails and text messages to the email address and mobile phone details that you have provided in connection with your account. These emails and text messages will relate to your use of AllZ Wallet™ Merchant. You also agree to update your email address and mobile phone details when it changes by contacting us using the contact information in your account agreement. You may also contact us if you wish to withdraw your consent to receive these emails and text messages but doing so will result in your inability to use the AllZ Wallet™ Merchant application or access the AllZ Merchant Network.

9. We May Change these Terms at Any Time.

We may change these Terms at any time, by changing these Terms or your account agreement, and we will provide advance notice of these changes if we are required to do so under applicable laws. You agree to any such changes by continuing to keep AllZ Wallet™ Merchant installed on a mobile device. The date of the most recent change to these Terms is shown at the bottom of these Terms. If you do not accept a change to these Terms, you must uninstall AllZ Wallet™ Merchant from your mobile device.

10. The intellectual property rights reside with us.

Our mobile payment application, AllZ Wallet™ Merchant and our site at www.payAllZ.com, including without limitation, all services and materials, illustrations, designs, icons, navigational buttons, images, artwork, graphics, photography, text, data, audio sound, software, URLs, software code and the like contained therein, as well as the selection, assembly and arrangement thereof, are owned by us or are licensed by us from third parties, and are protected by applicable copyright, trademark, unfair competition and related intellectual property and proprietary rights. As an AllZ Merchant member, you are granted a limited, non-sub licensable, non-transferable, non-exclusive, revocable license to access and use AllZ Wallet™ Merchant and our site.

11. Questions?

Please contact us if you have any questions, disputes, or complaints about AllZ Wallet™ Merchant.

Last updated: September 24, 2016.


1-3 Street Wing, Sunsuria Avenue,
Persiaran Mahogani, Kota Damansara,
PJU 5, 47810 Petaling Jaya,
Selangor, Malaysia.

Email Address

[email protected]

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